All our products come with a 2-year warranty.

We strive to provide quality products with a long life expectancy. Therefore, we take every complaint seriously and will resolve it quickly. This may be through repair or providing a replacement product.

We strive to deliver every order quickly, correctly and in perfect condition. Should this not be the case we would like to ask you to forward your complaint via our contact form.

It can always happen that something does not go quite as planned. We encourage you to first report complaints to us by emailing info@sferatohome.com.

If this does not lead to a solution, it is possible to submit your dispute for mediation through WebwinkelKeur at https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil.